Experience

NotLuck

Technical Operations & Automation Specialist • March 2023 — Present

  • Designed and implemented CRM systems across multiple brands, defining core data models, lifecycle stages and operational reporting structures.
  • Built internal tools and backend services using Node.js and TypeScript, with a focus on maintainable business logic and process reliability.
  • Developed production-ready AI chat and voice agents, integrating external APIs and workflow orchestration for practical customer operations.
  • Designed end-to-end user flows and rules engines for lead handling, quoting and service delivery processes.
  • Integrated billing and customer lifecycle data across Stripe and bookkeeping systems to improve traceability from acquisition to payment.
  • Produced technical documentation, dashboards and implementation notes to support ongoing iteration within a distributed team.

DubloStudios

Co-founder / Operations & Digital • December 2021 — April 2023

  • Co-founded a student marketing and events business and owned large parts of the digital operations setup.
  • Built and maintained internal workflow tooling and online systems to coordinate campaign delivery and event execution.
  • Introduced process improvements that reduced operational friction and supported multiple sell-out events across Nottingham venues.

Freelance

Video Editor • March 2019 — November 2021

  • Produced and edited promotional and event videos for clients across different sectors, managing projects from briefing through delivery.
  • Developed strong technical troubleshooting and creative problem-solving habits that now transfer directly to software engineering work.

Projects

Full-Stack Developer • 2025 — Present

Working on InspectaHQ, a care management platform for domiciliary care providers that brings client records, care plans, care logs, staff management and service delivery workflows into one connected system. Contributing across the product stack to deliver a modern, operations-focused platform for care teams. Tech stack: Node.js, SvelteKit, NestJS, React Router, PostgreSQL, Docker, Amazon S3 and EC2.

Designer, Architect and Full-Stack Developer • 2025 — Present

Designed, architected and built a web-based parking management platform from scratch for a 121-unit residential building, now used in production. Implemented multi-tenant architecture with tenant-isolated relational schema design, backend logic for permits/bays/vehicles, and rule-based validation workflows. Built QR-code parking passes tied to number plates and usage constraints, plus internal admin tooling for rule management and exception handling. Integrated third-party printing and fulfilment APIs, and continue shipping near-zero-downtime updates. The platform handles 200-300 validations per month and replaced manual enforcement processes. Tech stack: Next.js, Node.js, MySQL, external API integrations.

Automated PDF Quote Generator

Developer • 2025 — Present

Built an internal proposal generation tool integrated with CRM data and sales-call transcripts. Implemented transcript extraction and structuring, AI-assisted requirement interpretation using vector search, and automated generation of formatted proposals from reusable HTML/CSS templates. Added validation and standardised output structure to improve consistency across generated documents while significantly reducing manual quote preparation time.

Skills

Education

Cambridge Marketing College

L4 Marketing Executive Apprenticeship • Completed September 2025

Practical qualification focused on planning and delivering effective marketing strategy and operations.

Cambridge Marketing College

Mastering AI & Metaverse Marketing • 2024

Nottingham College

A Level Computer Science (Grade B) • 2022

Nottingham College

Extended Project Qualification (Grade B) • 2023

Google Digital Garage

Fundamentals of Digital Marketing • 2023

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